As a manager you can increase the level of performance from your employees through SMART task allocation.
What is SMART task allocation?
SMART is an acronym giving criteria to guide in the setting of parameters. SMART can be applied to multiple business scenarios and is often used in setting targets and goals for all levels of the business hierarchy. However for this study we are using SMART specifically to look at task allocation from Managers to staff members. By looking at the breakdown of a ‘task’ into checklist format in order to give the receiver of the task a clear understanding of what is expected of them in order to complete successfully, efficiently and to the required standard.
Specific – Sounds obvious but when allocating tasks be specific. Just because you see what is required one way don’t assume your employee will see it in the same light.” Include the details of what you expect the task to cover.
Measurable- If the task cannot be measured against criteria then as a Manager how do you know to what level your employee performed their task? Also if it not measurable how does the employee know exactly what is expected?
Achievable – Time and time again this is not adhered to by management. It seems we are all increasingly under pressure to achieve better results faster, however if you want a task performing correctly and efficiently first time it has to be achievable.
Relevant- Make sure the task matters! Ensure it’s relevant to the role of the employee and the ethos of the business .This allows buy in from the employee.
Timed – This is a very important factor. Give all tasks a time frame! If you don’t you could find yourself a frustrated Manager.